Dear Henry,
At SAS, we are proud of the role we play in serving our members and helping our communities across Scandinavia stay connected. We have spent the last months working to strengthen our financial position and become an even better airline for you. Today, we are taking decisive steps to accelerate our transformation.
I wanted to reach out directly to you as a EuroBonus member, to let you know about the actions we are taking to make SAS a stronger competitor in the global aviation industry as passengers continue returning to the sky:
• SAS and certain of its subsidiaries have voluntarily filed for Chapter 11, a legal process for financial restructuring in the U.S. that will enable us to implement key elements of our SAS FORWARD transformation plan. Many large airlines based outside of the U.S. have successfully used this process over the years to reduce their costs.
•
We plan no changes to EuroBonus. You can continue to earn points as before and use your points for flights with SAS and partner airlines or with other partners. You can also continue to enjoy your usual EuroBonus benefits.
•
This process is expected to have no impact on our customers and hence no impact on your membership status.
•
There are no changes to our flight schedule because of this process. Your current bookings remain in effect, and you will be notified as usual of any changes to our scheduled departures although the ongoing SAS Scandinavia pilots’ unions strikes will continue to impact the flight schedule.
•
You can continue to book flights online at flysas.com or through our mobile app. Additionally, you can continue using tickets, vouchers, and gift cards already purchased.
We will keep you informed as we make progress. Additional information about this process is available at
SAS' website.
We are proud of our legacy as Scandinavia’s leading airline. We value our relationship and look forward to continuing to serve you for years to come.
Thank you for your continued loyalty.
Sincerely,
Anko van der Werff
President & Chief Executive Officer, SAS